UKIC / International Health, Safety & Security / Insurance Coverage Abroad for Students

Insurance Coverage Abroad for Students

AXA Assistance - International Travel Medical Insurance

All UK students traveling abroad on trips explicitly endorsed by the University are required to have insurance coverage under the University's blanket international travel medical insurance and evacuation policy, except in limited circumstances. Scroll down for more information on when UK’s coverage may be waived.  No waivers are granted to participants of international group travel experiences. The summary of benefits for students is available here

UK’s coverage extends to dependent children, spouses and domestic partners of UK students who are traveling on the same trips. Coverage is not available on trips taken solely for personal reasons (e.g., vacations). 

Please note that this coverage is completely separate from the student health fee and any domestic insurance plan.

This plan is not intended as nor should it be construed as comprehensive medical coverage. For continuity of care, you should maintain domestic health insurance coverage. 

To locate a provider near you for which AXA Assistance can set up a guarantee of payment, or for assistance in emergency situations, contact:

  • Worldwide Contact Number: 1-312-935-3542
  • USA Contact Number: 1-855-327-1469
  • E-mail: medassist-usa@axa-assistance.us
  • For customer service, eligibility verification, plan information or to file a claim, contact:
  • Administrative Concepts, Inc.: 1-888-293-9229 (from inside the U.S.) or 1-610-293-9229 (from outside the U.S.), fax 610-293-9299, or e-mail aciclaims@visit-aci.com.
  • Mail claims to: Administrative Concepts, Inc., 994 Old Eagle School Rd., S. 1005, Wayne, PA 19087-1706. Keep copies of all documents for your records.

Coverage Information

UK's insurance policy includes coverage in a variety of areas, including the following:  

  • Medical expenses, up to $250,000. 
  • Medical evacuation expenses, up to 100% of incurred costs. 
  • Repatriation of remains, up to 100% of incurred costs. 
  • Emergency Reunion benefits, up to $12,500, for a family member to travel to you if you are hospitalized for more than 24 hours, or if you are the victim of a felonious assault. 
  • Trip cancellation benefits, up to $2,500 if you are prevented from taking your trip due to certain covered events. 
  • Trip interruption benefits, up to $2,500 if you must return home early due to certain covered events. 
  • 14 days of additional coverage, if you plan to use personal time immediately before or after a business trip. 

Cost of Coverage

UK students (including student employees) and post-doctoral fellows are charged $10.50 per week (rounded up to the nearest full week) for the coverage. The charge will be posted to their student account statement as one lump sum during the term in which they are abroad, and will only be charged for their international program dates- not for the entire term. 

If you have questions regarding coverage, please direct them to Jason Hope, Director of International Health, Safety & Security, at jasonhope@uky.edu.

Prescription Medication Information

If you will need to have a prescription refilled while you are abroad, make sure to contact AXA Assistance as soon as possible. They will need certain information from your prescribing physician in order to assist you in refilling your prescription. Make sure to have your doctor complete this form, and send it to AXA Assistance as soon as possible to begin the process.

Please also note that some medications are illegal overseas that may be legal in the US. For more information on this consideration, and for tips on determining any regulations surrounding your medication, click here.

Political Security and Natural Disaster Evacuation Services

In the event of certain covered natural or political disasters in their host country, travelers covered by UK's International Travel Medical Insurance policy are also eligible for evacuation service. The evacuation service will coordinate and pay to evacuate you to the nearest place of safety, or to the U.S. If you have a security concern or require evacuation, seek shelter as soon as possible, and call AXA Assistance at 1-312-935-3542. Then call the UK Police Department at 1-859-257-8573, who will relay your information to the appropriate authorities on campus. Both AXA Assistance and the UK Police Department's phone lines are staffed at all times.

Claims Submission Information

In the event of an emergency where you are unable to contact AXA Assistance before seeking treatment, you may submit claims after the fact for reimbursement. A detailed description of the claims filing process can be found in this document.

There are two forms which you may need to submit, depending on the circumstances: the medical claim form, and the trip cancellation or interruption claim form.

Make sure to review the claims process before your departure to ensure that you are able to gather the required information from your healthcare provider. 

More information about filing a claim can be found here.

Education Abroad Waivers to UK’s Insurance

The UKIC may grant a waiver to the international insurance coverage requirement in cases where students have existing coverage that meets the University’s minimum standards, or are participating in external programs that offer uniform coverage that meets those standards. No waivers are granted to participants of international group travel experiences.

The minimum coverage requirements are as follows:

  • $200,000 Benefit for Injury or Sickness
  • $50,000 Benefit for Medical Evacuations
  • $20,000 Benefit for Repatriation of Remains
  • $7,500 Benefit for Accidental Death and Dismemberment
  • Evacuation benefits in case of political/natural disaster

If travel medical insurance is provided by a personal insurance carrier, it must meet UK's minimum coverage requirements in all five categories. If the participant has verified that the personal insurance carrier meets all five minimum coverage requirements, the participant may then submit a Travel Medical Insurance Verification Form to UK Education Abroad for review.

Some UK Partner, UK Consortia and UK Exchange programs include travel medical insurance coverage that meets UK’s minimum standards. The following program providers have been pre-approved and therefore, participants on these programs will not be enrolled in UK’s international insurance plan.

Partners waived for:

Fall 2017

  • CEA (Cultural Experiences Abroad)
  • IES (Institute for the International Education of Students)
  • IFSA (Institute for Study Abroad - Butler)
  • ISA (International Studies Abroad)
  • MSID

Fall 2017, Winter 2017-2018

  • Barcelona SAE (Study Abroad Experience)
  • CCSA (The Cooperative Center for Study Abroad)
  • KIIS (Kentucky Institute for International Studies)
  • SAS (Semester at Sea)
  • TEAN (The Education Abroad Network)

Fall 2017, Winter 2017-2018, Spring 2018

  • Arcadia
  • Global Semesters

Fall 2017, Winter 2017-2018, Spring 2018, Summer 2018

  • API (Academic Programs International)
  • ISEP (International Student Exchange Programs)
  • KEI (Knowledge Exchange Institute)
  • SIT (School for International Training)
  • Sol Abroad
  • SRAS (School of Russian and Asian Studies)
  • NSE(National Student Exchange)

Additional Information for International Students

In situations where international students are traveling to a country where they hold citizenship, and are part of a group or on a trip led by one or more UK employees, they are required to take UK’s international insurance coverage.

In situations where international students are traveling independently to a country where they hold citizenship, they can choose to opt out of UK’s international insurance coverage.

Personal Property Insurance

Members of the UK community traveling abroad are eligible to purchase personal property insurance through Haylor, Freyer & Coon, Inc. This insurance may cover items such as laptops, cell phones, books, musical instruments, etc. For more information on this optional coverage, please visit this link